Saturday, June 18, 2016
They Don't Know I'm a Blogger
A couple of years ago I had an unpleasant experience when I thought I was going to replace my car. I had seen exactly what I was looking for on the website for the kind of car I was looking for. The price, the color, the mileage: all were right. I cleaned out my car and drove forty minutes to the dealership only to be told that the car had been sold and would I like to look at something else. I would not. I came home, irritated that the car had been listed on the website after it had been sold.
I settled down, kept my car clean and spiffy and decided I wasn't ready to replace it yet after all. That was a couple of years ago. Now it really is time to replace it and I was reluctant to go back to that Lexus dealership after believing that they'd lied to me previously. I spent some time looking at websites for other dealers for a really nice used car. And -- by golly -- I found one! Once again, the color, the price, the mileage all were perfect. And it was a more luxurious vehicle than I was used to. Rather than drive to Mercedes-Benz of Fort Washington only to be told that it had been sold they way it had the last time, I phoned. The car, it turned out, wasn't at the nearby dealership but at a sister property more than an hour away. But, not to worry, they would bring it out to Mercedes-Benz of Fort Washington! How accommodating! Michael at 877-458-2377 could not have been more helpful. He said he would call me back to say when it would arrive. He did call back a little later, but said that there was an appointment to show it to another buyer at one o'clock. He get back to me again after that showing to let me know whether it was sold or whether it was coming east. And once again, he did call back, to say it had not been sold to this party and he was having it driven to Mercedes-Benz of Fort Washington and he'd phone when it arrived. Which he did! I was pleased. I was to go there at the appointed time and meet with Frank, whose telephone number I do not have or I would give it to you.
Because when Himself and I got to Mercedes-Benz of Fort Washington and met up with Frank, he was sorry to tell me that the car had been sold. But Michael didn't know that until fifteen minutes ago. Michael had tried to call me but apparently I was already on my way. Frank wanted to make it up to me; he had many cars he could show me, of newer vintage with fewer miles for the same money! Imagine!
I didn't ask to see the car that Michael had had driven to Fort Washington because I pretty much knew that it wouldn't be there. I told Frank this had been a colossal waste of my time and we drove home with me muttering "What kind of a person buys a car and leaves it at the dealership for them to drive to show to another buyer?" "What the heck kind of a bait-and-switch is this?" "Are all used car salesmen liars?" And finally, "They don't know I'm a blogger."
I'll settle down in a little while. And before too long I'll replace my car. But the new one won't come from Mercedes-Benz of Fort Washington. That's for darn sure.
Posted by Nancy Stevens on Saturday, June 18, 2016