Tuesday, November 29, 2016

Mooo!

It's been a while. A while since we heard from the COW*. But, you know, if I'd been mooing about the election campaign and about the results of the election, I wouldn't have gotten anything else done. No point in going on about any of that (and to moo you the truth, I'm a bit tired of reading about it elsewhere).

But.

I hate my lamp post. I love my home and almost everything about it. We've replaced some doors and fixtures that weren't to our taste. But for some reason, it took for ever to get around to the lamp post. This autumn I decided I'd get a new one and have it by Christmas.

So on October 20 (a little later than I'd planned), Himself and I trucked on up to the lighting store and placed an order. Paid in full up front. The sales slip said it would be shipped October 27. The salesman said I'd have it in two weeks.

Two weeks went by. And then that damn election happened and with all of the non-mooing that I was doing, I forgot about the lamp post. Until yesterday. When I decided I'd better get myself on up to that there lighting store and find out what's what because once the post arrives, I need to contract the electrician to install it. So I pulled out the sales slip with the intention of going there this afternoon. Came home from work at noon to find a message that the guy had called! This morning! Imagine that! Perhaps he was wanting to come by today to deliver it. But, no. His message was that the lamp post would be shipped near the end of next week. And arrive here sometime the following week. If he could be believed. But in any event, entirely too late to get the electrician to get it in before Christmas.

After Christmas comes January, and the ground will be too hard to have the post installed. They could have contacted me weeks ago to say there was a delay. They could have put some pressure on their supplier to honor the commitment they'd made. So I did take myself up to the lighting store today and canceled the order and requested a full refund. If I'm going to have to wait until spring to put it in, I told them, I might as well deal with someone else who would treat me better. They apologized. I accepted the apology. And accepted the refund, too.




*Cranky Old Woman

9 comments:

Karla said...

Good for you. I hope you find something even better! 💕

Quiltdivajulie said...

You go, girl!!!

Janet O. said...

Absolutely what I thought you would do. And well you should!

Sharon said...

Damn straight! And good for you!

Carol- Beads and Birds said...

Interesting thought process. Yes, I agree with your process, though you DID let it go too long. I used to be a purchasing agent before I retired...and the customer service order processor...and shipping manager..for a locally owned manufacturing factory. Your story brought to mind what I would have done if your order would have crossed my desk. Gosh I am so glad to be retired. Gosh, there are so many people in the business world that drop the ball.
xx, Carol

Carol- Beads and Birds said...

Oh, I forgot...love that cow!

Barbara Anne said...

How annoying! What is the matter while businesses these days? DS1's employer is in trouble over backed up orders due not to his business, but to shoddy supplies sent them by their supplier. Good work is seriously underrated these days.

Hugs!

Synthia said...

Good for you! The money is better stored in your pocket than theirs!!!! Still a big disappointment.....

marge jansonius said...

Way to go Nancy, that gave me my smile for today. Sorry for the disappointment though.