It's About Time

I got my refund.

You know, the one that's taken so long that you've forgotten about it. I wonder if that's what they were hoping I would do.

On September 11, I placed an order with The Popcorn Factory. When the FREE SHIPPING code I had wasn't applied, I canceled the order. When I didn't get my refund, I contacted them, and they gave me a hard time and suggested I contact PayPal.

I contacted PayPal who made promises that they didn't keep. One thing led to another. And today, October 11, I got the refund that had been deducted from my account five minutes after I placed the order.

I'm not thrilled with PayPal's performance, but I'll continue to use the service. The Popcorn Factory, however, is history for me.


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Comments

Janet said…
Glad you got your refund...this is one of the reasons that I ,when I can , purchase at a brick and mortar store and ship myself .....in the long run I find it a good option for me 🙂
Wednesday, October 11, 2017 4:38:00 PM
Janet O. said…
And PayPal had sounded so promising. What a disappointment all around.
Well, I'm glad you at least got your money back--finally!
Wednesday, October 11, 2017 6:14:00 PM
Quiltdivajulie said…
In the end, PayPal did get it done and that is what matters. May the next adventure be less frustrating!
Wednesday, October 11, 2017 7:50:00 PM
Carol- Beads and Birds said…
Glad you have this issue settled. In the past, I have made complaints through Paypal and issues were settled in a timely manner. BUT, I have received notices of changes in policies that have probably had something to do with complaint issues. I hope your experience is a fluke and that the service has not deteriorated to being unreliable.
xx, Carol
Thursday, October 12, 2017 6:55:00 AM
Nann said…
"Nevertheless, she persisted!" Good to know that there was a positive outcome for you.
Saturday, October 14, 2017 7:16:00 PM
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